Shipping & Cancellation Policy
Our shipping services extend globally, providing a variety of delivery options tailored to your requirements. Partnering with reputable couriers such as Canada Post, Royal Mail, PostNL, Hermes, Norsk Global, DPD, Deutsche Poste, and Hermes, we ensure reliable delivery.
Tracked and express shipping are available for all destinations, ensuring peace of mind and expedited delivery when needed.
All Shipping options available to your country will be shown during checkout along with the shipping times and rates.
We accept new orders until 12:00 PM EST daily, with orders placed after this time considered as placed the following day. While we generally continue processing orders after 12:00 PM EST, please note that we cannot guarantee same-day processing for orders placed after this cutoff.
Certain types of orders may have additional processing lead times. It's worth noting that while we often dispatch faster than indicated, we prefer to provide longer lead times to ensure timely delivery.
Printed & Customized Items typically ship within 2-5 business days on average. Depending on order volumes, next-day or even same-day shipments are possible, though during peak times, expect an average processing time of around 7-10 business days.
Similarly, Other Personalized Products and T-Shirts generally ship within 2-5 business days on average. Again, depending on order volumes, expedited shipping may be available, but during peak periods, processing may take around 7-10 business days.
Cancellation Policy
We strive to swiftly pick and pack your order, necessitating prompt action for changes or cancellations once your purchase is confirmed.
Once we commence processing your order, we are unable to accommodate cancellations or returns. However, there is a brief window after placing your order during which you can cancel it.
Customers may be eligible to cancel an order if it meets the following criteria:
- The order has not been processed or fulfilled.
- The cancellation request is made within the specified time frame outlined in our policy.
- The order does not include any personalized, customized, or made-to-order items, as these items are typically non-refundable and are considered final sale due to their unique nature.
If your order started processing, it is typically too late to make changes, indicating that your order has been packed and prepared for shipping.
For printed shirts, cancellation becomes impossible once processing begins, as we immediately begin fulfilling the order. Please note that our order statuses are updated in batches, not in real-time, meaning your shirt may be in production before seeing any status updates.
While you are welcome to email us regarding changes or cancellations, we cannot guarantee modifications once the order has entered processing.